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FAQS

Delivery

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Shipping

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Payments

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Refunds

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Delivery

Q. Why do you only deliver to CSU and CU?

A:  My daughter attends CSU, so I go there anyway, and I live about 20 mins from CU, and a lot of my friends kids go there, and they want my stuff!  

 

Q:  How do you deliver to the dorms?

A:  For CSU - we drop off items at the front desk of each dorm.  The staff then contacts the student to let them know they have a delivery.  I also send a text to the student that they have a package at the font desk, as sometimes the front desk is slow to contact.  For CU - we deliver to the on-campus UPS stores.  Each UPS store services a group of dorms. The UPS store contacts the student to let them know they have a package. I also send a text to the student that they have a package at the UPS store, as sometimes the UPS store is slow to contact.

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Q:  How do you deliver to Greek Houses?

A:  We deliver to the front door of greek houses.  We knock (hardly ever answer) or wait for someone walking in.  They will put it inside for us.

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Q: How do you deliver to apartments?

A:  We ask for a window of when the student or roommates will be home.  Some apartments have a front desk and we can leave them there.  Otherwise we knock on the door to hand deliver.  If no answer, we contact the student.  For some reason college kids do not answer the door anymore!

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Q:  How do you deliver to houses?

A:  We ask for a window of when the student or roommates will be home.  We knock on the door to hand deliver.  If no answer, we contact the student.  For some reason college kids do not answer the door anymore!  We only leave on the porch if we get approval from sender or the student, we leave it on porch.

Shipping

Q. What do you ship?

A:  I ship any of my packages that are in a box. 

 

Q:  Why don't you ship items like your Boo-quet?

A:  I could ship the larger items, but I think it would be really expensive to package them carefully to ensure they don't become ruined in transit.

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Q:  Where do you ship?

A:  I can ship any of my packages that come in a box any where in the US.

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Q: When do you ship?

A:  Themed boxes are shipped to arrive by the designated holiday (Halloween, etc).

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Q:  How do you ship?

A:  I ship USPS priority, or for the grad signs I either ship directly from the printer or UPS.  Tracking numbers provided.

Payments

Q. What forms of payment do you accept?

A:  On my website, I use Pay Pal to process pay pal payments or credit cards.

I accept Venmo, Zelle, and checks too.  Customers usually pay with Venmo, or Zelle when doing custom items where I have to work up an invoice.  

Refunds

Q. Do you offer refunds?

A:  Yes, during this COVID time, I understand that they may shut down the dorms without any notice.  Cancellations are excepted up to two weeks prior to delivery, as I will have already made everything.  Refunds are refunded the same way you paid. 

Delivery
Shipping
Payments
Refunds

Still Have Questions?

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